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Dental IT, researched in public.

In one sentence

CyberCore publishes dental IT research, owner-readable security guidance, and practical remediation playbooks drawn from real dental support patterns. Every article starts with a 40-60-word answer block, names what is verified versus withheld, and favors useful explanations over vendor theater.

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Latest articles

Data Report · 8 min

The State of Dental IT (Q2 2026)

A quarterly headline / monthly snapshot of dental IT health, drawn from a corpus of 100,000+ real dental support tickets. Methodology-transparent: every figure is either verified-and-aggregate, or rendered as an em-dash until the ledger clears it. The point of this report is that it is true.

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Guide · 7 min

Dentrix is slow with multiple users — the seven things to check

The most common cause of "Dentrix slows down when more operatories open it" is server-side database contention — not your internet, not your computers. Walk through seven checks in order: server role placement, disk subsystem, local network, anti-virus exclusions, Windows power profile, Dentrix Server Administration, and recent Windows updates.

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Security · 6 min

How do I know if my dental backups actually work?

"Backed up" and "restorable" are not the same thing. The artifact that proves your dental backups work is a tested restore of the practice-management database from within the last 30 days. If you do not have that, "we have backups" is a control-design statement, not a control-evidence one — and HIPAA’s Security Rule treats the gap as material.

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Comparison · 7 min

Local IT guy vs managed service for a dental office

The honest comparison: local-IT trades continuity, structured policy, and after-hours response for speed-of-personal-context and per-event pricing. A dental MSP trades the relationship for the discipline. The setup we increasingly see working is neither pure model — it is a glass-box platform the owner can see, plus a relationship for the things software cannot do.

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Guide · 6 min

What does dental practice downtime actually cost?

Downtime is not a single dollar figure — it is the sum of lost production from the affected schedule, the staff cost during the outage, the rescheduling friction over the next two weeks, and the harder-to-quantify trust cost with affected patients. The math is straightforward; the inputs are your own production-per-chair-hour and your no-show recovery rate.

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Security · 6 min

Is my IT vendor my biggest security risk?

Increasingly, yes. Several recent dental and dental-adjacent breaches were traced back to the vendor’s remote-access account, not the practice’s own systems. The structural fix is not "trust the vendor more" but "make the vendor’s access scoped, logged, and visible to you." Five questions to ask your IT vendor this quarter, and what a glass-box platform changes about the conversation.

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