1.2M+
Absolute Dental affected individuals
HIPAA Journal reported that Absolute Dental said initial access occurred through a malicious software tool executed via an account associated with its managed services provider.
Source: HIPAA Journal Autonomous IT Intelligence
Your MSP Needs a Ticket. A Phone Call. And 45 Minutes. We Need 22 Seconds.
A Dental-Native IT System Trained On 100,000+ Real Dental Support Tickets — it knows your software, your sensors, and your network, and it shows you every signal it reads and every action it takes.
Today across the early-access cohort: 1,000+ endpoints monitored Representative
27
Dental apps covered
99.7%
Uptime target
22s
Avg. crash recovery
100K+
Tickets trained on
Representative product figures, not live customer telemetry
The Challenge
When Open Dental freezes mid-appointment, your IT is still reading the ticket.
Break-fix support reacts after the damage is done. CyberCore monitors and fixes autonomously — built for the dental stack.
Why CyberCore
Not traditional IT support.
A new standard.
Problems fixed before you notice
Disk, network, printers, databases — resolved in seconds when the failure matches an owner-approved remediation policy. Hardware failures escalate to a human with context.
Built for dental, not adapted
Native Dentrix, Eaglesoft, Open Dental, Carestream and DEXIS monitoring — plus 22 additional dental applications as the integrations route ships.
You're always in control
Autonomous remediation is off by default. You approve the allowlist; every signal, confidence score and action is logged. Zero black boxes.
Glass-box proof
Every signal scored. Every fix logged.
CyberCore does not ask you to trust an invisible agent. The owner sees the classifier signals, the permission policy, the confidence score, and the audit log for every action.
Representative owner dashboard
Dentrix lock-timeout event
Exit code 92
0xC0000005
Foreground state 88
Chair 03 active
WER report 96
Dentrix.exe crash
User intent 91
No close click
Service health 84
SQL lock wait
Backup window 99
Outside backup
Audit trail
09:41:03
Crash classified
10-signal classifier confirmed Dentrix lock-timeout pattern
09:41:05
Policy checked
Owner policy permits Dentrix service restart; imaging server excluded
09:41:08
Remediation started
Queued safe restart; no active imaging capture detected
09:41:22
Resolved + logged
Dentrix responsive; event attached to owner audit trail
How It Works
Watch. Protect. Fix. Report.
Working 24/7 in the background — never interrupting your day.
01
Watch
Monitors your Dentrix, sensors, computers and network — every minute.
02
Protect
Catches issues early, before they affect patient care.
03
Fix
Resolves common issues safely, with built-in protections.
04
Report
Everything documented in your dashboard — full transparency.
Compatibility
Built for the software your
practice actually uses
Your practice-management software, imaging and hardware — not generic computer monitoring.
Practice Management
DentrixEaglesoftOpen DentalCurveDentalDentiMaxSoftDent
Imaging & Sensors
DEXISApteryxCarestreamSchickPlanmecaSuniGendex
Dental Hardware
iTero3ShapeSironaTrophyUSB SensorsCard Readers
Plus databases, backups, antivirus and encryption — everything that keeps patient data safe.
Security
HIPAA is not a feature.
It's the foundation.
Protecting patient data is about trust. CyberCore monitors your security 24/7 — so you can focus on patients.
Password policy & lockout enforcement
Screen-lock compliance — 15-min timeout
BitLocker full-disk encryption checks
RDP exposure & NLA validation
After-Hours Login Detection
Flags access attempts outside business hours.
Brute-Force Monitoring
Detects >10 failed logins per hour and escalates.
SSL Certificate Expiry
Warns 30 and 7 days before certificates expire.
Antivirus & Firewall Status
Monitors Defender RTP, signatures and all firewall profiles.
Security model
Your IT vendor is also an attack surface.
The fix is not blind trust. It is smaller permissions, owner-approved access, and an audit trail the vendor cannot edit. CyberCore turns vendor access into something visible, scoped and revocable.
94% / 72%
Healthcare vendor access / elevated permissions
HHS cites vendor access as an insider-risk pattern: 94% of organizations give third parties access to systems; in 72% of case studies, vendors had elevated permissions.
Source: HHS insider-threat guidance2023
Henry Schein cybersecurity incident
Henry Schein disclosed a 2023 cybersecurity incident affecting North American and European dental and medical distribution operations, with affected systems restored and an e-commerce disruption remediated.
Source: Henry Schein SEC filingWhat CyberCore changes
Autonomous remediation is off by default. The owner approves a specific allowlist, such as "may restart Dentrix services" and "may not touch the imaging server." When a human engineer needs access, their work lands in the same owner-visible audit trail as the agent's work.
CORE AI IN ACTION
IT fixes itself.
You notice nothing.
Most dental practices wait hours for a technician. With Core AI, the issue is already diagnosed — and often resolved — before your next patient sits down.
The owner-gated fix
One tap. Diagnosed.
Often already resolved.
Staff taps a category. Core AI cross-references 100,000+ resolved dental IT incidents, finds the likely root cause, and acts only inside the permissions the owner approved.
One tap opens a ticket
No forms, no hold music. Pick a category — Core AI takes over instantly.
Common software faults auto-remediate
Core AI can restart services, roll back updates, and clear conflicts inside your approved allowlist.
No surprise dispatch fees
Remote auto-fixes and human escalation are included in the flat-rate pricing model.
When it can't fix it — your tech is already en route
Hardware failures get a real human on-site — dispatched automatically, zero back-and-forth.
Pricing
Simple coverage. No hidden dispatch fees.
Contact-based pricing for dental teams that want predictable support, remote remediation, and clear accountability.
Practice
Single-location teams
Contact for pricing
Core monitoring, remediation, and audit visibility for one dental practice.
- Dental app monitoring
- Owner-gated auto-remediation
- Backup verification and audit trail
Most practices
Multi-Location
Growing groups
Contact for pricing
Roll-up visibility and controls for practices operating across locations.
- Everything in Practice
- Location-level access controls
- Consolidated reporting and escalation
DSO
Dental service organizations
Contact for pricing
Enterprise controls for large teams with custom security and operations needs.
- Everything in Multi-Location
- SSO and provisioning
- API access and named technical owner
Pricing stays "Contact for pricing" until early-access usage is validated. No placeholders, estimates, or invented plan numbers.
FAQ
Common questions, plainly answered.
What is CyberCore, and how is it different from my current IT company?
CyberCore is a glass-box, dental-native autonomous RMM — an AI agent trained on 100,000+ real dental IT support tickets. Unlike a traditional dental MSP, it monitors and auto-remediates common dental-software crashes in seconds, shows you every signal it reads and every action it takes, and only acts inside the permissions you authorize.
What is a "dental RMM," exactly?
A dental RMM (Remote Monitoring and Management platform) watches dental practice endpoints — workstations, sensors, X-ray units, and dental software — for failures, and either alerts a technician or, in CyberCore's case, remediates the failure autonomously. It is not Remote Patient Monitoring; it is the IT layer that keeps your operatories running.
Can the agent act on my systems without me knowing? What is it allowed to do?
Auto-remediation is off by default. You authorize a specific allowlist — for example, "may restart Dentrix services, may not touch the imaging server" — and every action the agent takes is logged with confidence scores and safety gates. Nothing happens that you did not pre-authorize, and nothing happens silently.
How fast does CyberCore actually fix a crash?
For the common dental-software crashes that account for the majority of real tickets — service restarts, database lock clears, rolled-back updates, printer queue resets — the agent classifies and remediates in seconds. Hardware failures still need a human, and CyberCore dispatches one automatically rather than waiting for you to call.
How do I know my dental backups actually work?
CyberCore verifies backups end-to-end — not just "the job ran." It restore-tests, checks integrity, and reports the last successful verified restore for each protected system on the owner dashboard. If a backup looks healthy in the vendor console but cannot actually restore, you see that, with the failing signal scored and timestamped.
Is my IT vendor my biggest security risk?
Increasingly, yes. Several recent dental and dental-adjacent breaches happened through a vendor's own remote access account, not the practice's. A glass-box agent whose permissions you control and whose every action is logged turns vendor opacity into vendor accountability — making transparency a security control, not just a courtesy.
In one sentence
CyberCore is the glass-box, dental-native autonomous RMM: an AI agent trained on 100,000+ real dental IT support tickets that monitors every workstation, dental application, sensor, and X-ray unit, and auto-remediates common dental-software crashes in seconds — while showing the practice owner every signal it reads and every action it takes, and letting them govern exactly what it is allowed to touch.